Digital Operations & Website Manager (Volunteer Role)

The BC Total Rewards Network (BCTRN) is the premier hub for compensation, benefits,  and pension professionals across the province. We are growing, and we’re looking for 3 dedicated volunteers to help us lead the conversation on the future of Total Rewards.

We focus on "Micro-Volunteering", highly structured, high-impact roles that respect your busy schedule, requiring only 1.5 to 2 hours of your time per week.

Digital Operations & Website Manager

The Role: You are the technical architect of the BCTRN member experience. You’ll ensure  our digital platform (Wild Apricot) is a polished, reliable resource.

• What the Role Entails:
  • Queue Management: Check the three primary Intake Forms (Blog, Events, General) and execute the requests within your weekly 2-hour window.
  • Wild Apricot Event Setup: Build event registration pages for our webinars and networking sessions, ensuring registration logic and automated emails  are correct.
  • Digital Publishing: Format and publish guest blogs, ensuring the BCTRN site looks professional and up-to-date.
  • Site Maintenance: Execute general updates (membership fee changes, sponsor logo updates, board bio refreshes) via the General Update Form.
  • Tech Support: Act as the "tech lead" for minor member login issues or broken link reports.
• Ideal Candidate: Detail-oriented and tech-savvy. You don’t need to be a Wild Apricot expert yet, but you should enjoy mastering new software and creating  efficient digital workflows.

• Total Rewards ROI: Gain mastery of a leading Membership Management System (MMS) and a unique "behind-the-scenes" look at the operations of a professional 

Our Recruitment Process: The "Low-Friction" Path  

1. The "Quick Hello" (2 Mins): . No resume required, just upload a 100 word document to tell us which role caught your eye and why.  
2. The "CoRee Chat" (20 Mins): A casual video call to meet the team and ensure the  role fits your schedule.  
3. The "30-Day Test Drive": A one-month trial period where you’ll get access to the  tools and walk through your fi rst few tasks with our support.  
4. Official Welcome: If it’s a great fit, we’ll announce your new role on LinkedIn!